Posts Tagged ‘twitter’:

Sell the moment, buy the moment!

Sell the moment, buy the moment!

Published on: Apr 10 2014 by Tom - Leave a Comment
Just what we need, more tweets filling our timelines with messages from companies trying to “engage” with people through with tenuous links to an anniversary,...
Scoop the poop up

Scoop the poop up

Published on: Dec 13 2013 by Tom - Leave a Comment
Monmouthshire County Council have a nice little twitter campaign launching for the weekend asking why don’t people scoop the poop up? #stpu It’s lead...
Dear John (Lewis)

Dear John (Lewis)

Published on: Nov 27 2013 by Tom - Leave a Comment
The John Lewis Partnership hasn’t been fortunate enough to claim the @johnlewis twitter account, it was snapped up in 2007 by another John Lewis from Blacksburg,...
Don’t just ‘do’ customer services on twitter, do it quickly.

Don’t just ‘do’ customer services on twitter, do it quickly.

Published on: Nov 11 2013 by Tom - Leave a Comment
“Do it” David Starsky Customers expect to be served by social media, and they expect that service to come quickly, according to research by Lithium Technologies. Fifty-three...
The 29 Stages Of A Twitterstorm

The 29 Stages Of A Twitterstorm

Published on: Oct 25 2013 by Tom - Leave a Comment
The life cycle of twitter outrage has been neatly laid out by BuzzFeed, all 29 stages of it. I won’t spoil the enjoyment of enjoying how a storm evolves by...
Overheard: Unappreciated social

Overheard: Unappreciated social

Published on: Dec 10 2012 by Tom - Leave a Comment
Last week I was at a conference with a large number of national and international businesses. Following some breakout sessions I was standing behind three delegates...
What do you share with who? Web 2.0 is slowly being locked down.

What do you share with who? Web 2.0 is slowly being locked down.

Published on: Jul 05 2012 by Tom - 1 Comment
I often go through phases of using different social networks to update different people in what’s going on and chat to friends and colleagues. Each of my main...
My chicken is ill

My chicken is ill

Published on: Jan 07 2012 by Tom - Leave a Comment
This what I like about the unpredictable side of social media (unpredictable in the sense of what catches people attention, not what happens next) and the unexpected...
24 Hour experiments in Twitter

24 Hour experiments in Twitter

Published on: Jun 07 2011 by Tom - Leave a Comment
Companies are always looking for new ways to raise their profile and market themselves on twitter, but sometimes its the charity and even public sector that lead...
Southern let the customer tweet for them.

Southern let the customer tweet for them.

Published on: Feb 25 2011 by Tom - Leave a Comment
Some say “it’s better to have no twitter account at all than an inactive one“, but I’m not sure that Southern feel that way, as two twitter accounts...