A problem with mapping a process
A lead designer at Made Tech, Vicky Houghton-Price has written about the relentless desire for process maps. She shares her frustration that the request is often disparate from […]
Read moreCategory: Digital
What do you do if you don’t know why you’re doing it?
I enjoy recognising overlaps between different industries and careers. Here’s a quote from an unnamed TV show about the SAS (though I suspect it’s Rouge Heroes). “What happens […]
Read more
You’re new, but the product isn’t.
UX collective published an article on effective habits for product managers. But it’s actually a checklist of activities for product managers to undertake when they start working with […]
Read more
Order without authority
Charles Lambdin writes about the science of agile, using Jonathan Rauch’s book “Kindly Inquisitors” as a guide of the history of philosophy, politics, and science of agile’s evolutionary […]
Read more
Accessibly whimsy
Elise Hein writes for uxdesign.cc about missing the fun in accessibility. Much of the whit and whimsy of the internet is restricted to those who have the pleasure […]
Read more
Use the right tools
Matt Gemmell writes about the tools to facilitate his writing. These tools have been selected to meet the specific needs for the three phases of his writing process […]
Read more
Recruiting a team
I’ve been reviewing job descriptions for roles in my team, and some are dreadfully out of date. Thankfully there are a few resources out there which make updating […]
Read more
Fund teams, not projects
A lot of teams work in an agile way. Many organisations “are agile”. But in the public sector, there is a crucial element of an agile approach that […]
Read more
Breaking into User Research
Most people in a user research role didn’t start their career there. If someone is thinking of switching from a marketing and/or communications background, then this post is […]
Read more
How you decide what not to do
Catherine Howe has written about the challenges in local government or prioritising an overwhelmingly important and large volume of work. We are doing work on planning and prioritisation […]
Read more