Recruiting a team
I’ve been reviewing job descriptions for roles in my team, and some are dreadfully out of date. Thankfully there are a few resources out there which make updating […]
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Fund teams, not projects
A lot of teams work in an agile way. Many organisations “are agile”. But in the public sector, there is a crucial element of an agile approach that […]
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Breaking into User Research
Most people in a user research role didn’t start their career there. If someone is thinking of switching from a marketing and/or communications background, then this post is […]
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How you decide what not to do
Catherine Howe has written about the challenges in local government or prioritising an overwhelmingly important and large volume of work. We are doing work on planning and prioritisation […]
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Poles apart
I’ve just read Poles Apart: Why People Turn Against Each Other, and How to Bring Them Together after having it recommended by an old colleague. It is well […]
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Easy is hard
On the Design in Government blog, John Newton has written about creating Easy Read content. So, to clear things up, easy read is used mainly by people with […]
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Enabling enabling teams
Enabling teams are the machines that run the machines. The fuel injector that provides the engine with petrol. They’re crucial to the delivery of products and services, but […]
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Researching remotely
Sophie Drouet has written about her experience in conducting user research remotely, talking from her experience in Action for Research‘s digital service team. When I start a project, […]
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A predictable random thought
Can human beings be random? Machine learning is influencing more and more public and corporate services and products with its ability to review and test a seemingly infinite […]
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Government digital services as a platform. Yes please.
Yes to all of this: https://gds.blog.gov.uk/2015/03/29/government-as-a-platform-the-next-phase-of-digital-transformation/ And this needs to be just the start for the public sector.
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