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Category: Digital

Recruiting a team

Recruiting a team

Posted on 10 February 202210 February 2022

I’ve been reviewing job descriptions for roles in my team, and some are dreadfully out of date. Thankfully there are a few resources out there which make updating […]

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Posted in DigitalTagged digital team, job, London, profile, recruitment, role, teamLeave a Comment on Recruiting a team
Fund teams, not projects

Fund teams, not projects

Posted on 7 February 20228 February 2022

A lot of teams work in an agile way. Many organisations “are agile”. But in the public sector, there is a crucial element of an agile approach that […]

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Posted in DigitalTagged agile, budget, funding, teams, valueLeave a Comment on Fund teams, not projects
Breaking into User Research

Breaking into User Research

Posted on 31 January 20227 February 2022

Most people in a user research role didn’t start their career there. If someone is thinking of switching from a marketing and/or communications background, then this post is […]

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Posted in Digital, VideoTagged books, career, job, user research, uxLeave a Comment on Breaking into User Research
How you decide what not to do

How you decide what not to do

Posted on 11 January 202211 January 2022

Catherine Howe has written about the challenges in local government or prioritising an overwhelmingly important and large volume of work. We are doing work on planning and prioritisation […]

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Posted in DigitalTagged local government, Product management, workLeave a Comment on How you decide what not to do
Poles apart

Poles apart

Posted on 9 January 202214 January 2022

I’ve just read Poles Apart: Why People Turn Against Each Other, and How to Bring Them Together after having it recommended by an old colleague. It is well […]

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Posted in Digital, OtherTagged agile, book, collaboration, conflict, human nature, perspectives, quote, researchLeave a Comment on Poles apart
Easy is hard

Easy is hard

Posted on 17 November 202111 January 2022

On the Design in Government blog, John Newton has written about creating Easy Read content. So, to clear things up, easy read is used mainly by people with […]

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Posted in Communications, Design, DigitalTagged accessability, content design, easy read, learning difficultiesLeave a Comment on Easy is hard
Enabling enabling teams

Enabling enabling teams

Posted on 19 October 202113 January 2022

Enabling teams are the machines that run the machines. The fuel injector that provides the engine with petrol. They’re crucial to the delivery of products and services, but […]

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Posted in DigitalTagged delivery, empathy, product, teamLeave a Comment on Enabling enabling teams
Researching remotely

Researching remotely

Posted on 31 May 202111 January 2022

Sophie Drouet has written about her experience in conducting user research remotely, talking from her experience in Action for Research‘s digital service team. When I start a project, […]

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Posted in DigitalTagged researchLeave a Comment on Researching remotely
A predictable random thought

A predictable random thought

Posted on 14 March 201915 March 2019

Can human beings be random? Machine learning is influencing more and more public and corporate services and products with its ability to review and test a seemingly infinite […]

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Posted in Digital, OtherTagged AI, data, human, machine learningLeave a Comment on A predictable random thought
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Government digital services as a platform. Yes please.

Posted on 30 March 201531 August 2015

Yes to all of this: https://gds.blog.gov.uk/2015/03/29/government-as-a-platform-the-next-phase-of-digital-transformation/ And this needs to be just the start for the public sector.

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Posted in Digital, From the internet, VideoTagged central government, gds, government digital services, platform, public sectorLeave a Comment on Government digital services as a platform. Yes please.

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Hello

I am Tom Steel, I live in Sussex and work in digital services in London.

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