Easy is hard
On the Design in Government blog, John Newton has written about creating Easy Read content. So, to clear things up, easy read is used mainly by people with […]
Read moreCategory: Communications
Big words are big, but they’re not clever.
Some industries have an affection towards using big words. Sometimes they’re necessary (a type of lumbar surgery needs to be referred to as a laminectomy). But if they’re […]
Read more
Interview with Dave Trott
Dave Trottis an exceptional person. Born in east london, found his trade in New York, and built his reputation as an advertising master back in England.
Read more
User centred design, the GDS way.
I was recently in Brighton where the city council hosted a Government Digital Service session on user centered design. Here are things I found most interesting.
Read more
The power of context in UX
uxplanet.org has a tidy summary of 7 principles which can be applied to digital service design to influence people’s behavoir.
Read more
Tips for young designers (or young people in any career)
David Airey’s blog has a nice excerpt from small NYC based design firm Sagmeister & Walsh’s answers page. The section on advice for students gives the following tips for young designers, but […]
Read more
Two new old tools – Mindmup and Tricider
Here’s two free online tools which do something you’d usually have to pay for. They’re not new, but they’re new to me.: Brainstorming/mindmapping/cloud thinking Whatever you call it, there’s […]
Read more
Telling people’s stories by letting them tell it themselves.
So much of work within a communications team is about telling a story – using it to show or reinforce a connection between a person and and someone or something else. […]
Read more
Don’t be offended if I’m not offended.
New York designer SwissMiss posted an interesting video about being offended – how the ability to be offended is a relatively recent privilege for the masses, while also questioning what […]
Read moreThe value in what’s free or hidden
I’ve spent my career in the charity and public sector, where services are often offered to those in need for free at the point of delivery. This can […]
Read more