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Recruiting a team

Recruiting a team

Posted on 10 February 202210 February 2022

I’ve been reviewing job descriptions for roles in my team, and some are dreadfully out of date. Thankfully there are a few resources out there which make updating […]

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Posted in DigitalTagged digital team, job, London, profile, recruitment, role, teamLeave a Comment on Recruiting a team
Fund teams, not projects

Fund teams, not projects

Posted on 7 February 20228 February 2022

A lot of teams work in an agile way. Many organisations “are agile”. But in the public sector, there is a crucial element of an agile approach that […]

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Posted in DigitalTagged agile, budget, funding, teams, valueLeave a Comment on Fund teams, not projects
Breaking into User Research

Breaking into User Research

Posted on 31 January 20227 February 2022

Most people in a user research role didn’t start their career there. If someone is thinking of switching from a marketing and/or communications background, then this post is […]

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Posted in Digital, VideoTagged books, career, job, user research, uxLeave a Comment on Breaking into User Research
Find out what matters most, and use it.

Find out what matters most, and use it.

Posted on 13 January 202213 January 2022

I’m almost two years late to an article written by Sam Conniff, but it’s no less relevant and interesting now as it was when written. Sam mentors young […]

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Posted in OtherTagged lockdown, mental health, mentor, prisonLeave a Comment on Find out what matters most, and use it.
How you decide what not to do

How you decide what not to do

Posted on 11 January 202211 January 2022

Catherine Howe has written about the challenges in local government or prioritising an overwhelmingly important and large volume of work. We are doing work on planning and prioritisation […]

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Posted in DigitalTagged local government, Product management, workLeave a Comment on How you decide what not to do
Poles apart

Poles apart

Posted on 9 January 202214 January 2022

I’ve just read Poles Apart: Why People Turn Against Each Other, and How to Bring Them Together after having it recommended by an old colleague. It is well […]

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Posted in Digital, OtherTagged agile, book, collaboration, conflict, human nature, perspectives, quote, researchLeave a Comment on Poles apart
Easy is hard

Easy is hard

Posted on 17 November 202111 January 2022

On the Design in Government blog, John Newton has written about creating Easy Read content. So, to clear things up, easy read is used mainly by people with […]

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Posted in Communications, Design, DigitalTagged accessability, content design, easy read, learning difficultiesLeave a Comment on Easy is hard
Be consistent. But consistent with what?

Be consistent. But consistent with what?

Posted on 12 November 202111 January 2022

At UX Collective, Duncan Stephen writes about consistency in design. He points out that there’s a real danger in being too consistent, as it can make individual services […]

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Posted in DesignTagged graphic design, iconsLeave a Comment on Be consistent. But consistent with what?
Enabling enabling teams

Enabling enabling teams

Posted on 19 October 202113 January 2022

Enabling teams are the machines that run the machines. The fuel injector that provides the engine with petrol. They’re crucial to the delivery of products and services, but […]

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Posted in DigitalTagged delivery, empathy, product, teamLeave a Comment on Enabling enabling teams
Humans will always struggle to be content

Humans will always struggle to be content

Posted on 23 August 202111 January 2022

In 2018, Brandon Speck wrote an article in www.livescience.com about “Prevalence-induced concept change in human judgment“. It details a series of experiments which show how important context is […]

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Posted in DesignTagged experiment, human nature, perception, scienceLeave a Comment on Humans will always struggle to be content

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Hello

I am Tom Steel, I live in Sussex and work in digital services in London.

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