How you decide what not to do
Catherine Howe has written about the challenges in local government or prioritising an overwhelmingly important and large volume of work. We are doing work on planning and prioritisation […]
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Poles apart
I’ve just read Poles Apart: Why People Turn Against Each Other, and How to Bring Them Together after having it recommended by an old colleague. It is well […]
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Easy is hard
On the Design in Government blog, John Newton has written about creating Easy Read content. So, to clear things up, easy read is used mainly by people with […]
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Be consistent. But consistent with what?
At UX Collective, Duncan Stephen writes about consistency in design. He points out that there’s a real danger in being too consistent, as it can make individual services […]
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Enabling enabling teams
Enabling teams are the machines that run the machines. The fuel injector that provides the engine with petrol. They’re crucial to the delivery of products and services, but […]
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Humans will always struggle to be content
In 2018, Brandon Speck wrote an article in www.livescience.com about “Prevalence-induced concept change in human judgment“. It details a series of experiments which show how important context is […]
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Researching remotely
Sophie Drouet has written about her experience in conducting user research remotely, talking from her experience in Action for Research‘s digital service team. When I start a project, […]
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Good and bad remote working
Stuff I appreciate more Goldilocks office temperature. Fortunately the office was always a decent temperature. Not too hot, not too cold. The spare corner of home which has […]
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Beating remote working lockdown lethargy
I’ve read three interesting things about remote working during lockdown which i think others would find interesting. So here they are in order of length:
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A predictable random thought
Can human beings be random? Machine learning is influencing more and more public and corporate services and products with its ability to review and test a seemingly infinite […]
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