Telling people’s stories by letting them tell it themselves.
So much of work within a communications team is about telling a story – using it to show or reinforce a connection between a person and and someone or something else. […]
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(Very) Honest webdesign feedback.
How can you get really honest feedback about your website or digital project? Richard Littauer realised that when he gets drunk, he gets very honest, and it turns out […]
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Don’t be offended if I’m not offended.
New York designer SwissMiss posted an interesting video about being offended – how the ability to be offended is a relatively recent privilege for the masses, while also questioning what […]
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The best design is invisable
When something has been designed exceptionally well, you shouldn’t notice “the design”. You should be using a service which just works, not fighting to understand what the process […]
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Great design doesn’t need to “wow”
Another post about good design. It doesn’t need to “wow” its audience, good design works. And it may look boring or dull, but if it allows people to accomplish […]
Read moreAnalog tools to help you design
In a digital world where you can be overwhelmed with online services to help wireframe, brainstorm and project manage, it’s nice to see some attention being given to some […]
Read moreThe value in what’s free or hidden
I’ve spent my career in the charity and public sector, where services are often offered to those in need for free at the point of delivery. This can […]
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Digital services – doing the hard work for you.
One of the more ambitious design principles of the the Government Digital service is number four: Do the hard work to make it simple. But it’s not all about […]
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Presenting practical presentations
“Death by powerpoint” is a phrase I’ve heard from someone at some point wherever I’ve worked. Hopefully if you work at GDS, or spend a lot of time […]
Read moreGovernment digital services as a platform. Yes please.
Yes to all of this: https://gds.blog.gov.uk/2015/03/29/government-as-a-platform-the-next-phase-of-digital-transformation/ And this needs to be just the start for the public sector.
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