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How you decide what not to do

How you decide what not to do

Posted on 11 January 202211 January 2022

Catherine Howe has written about the challenges in local government or prioritising an overwhelmingly important and large volume of work. We are doing work on planning and prioritisation […]

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Posted in DigitalTagged local government, Product management, workLeave a Comment on How you decide what not to do
Poles apart

Poles apart

Posted on 9 January 202214 January 2022

I’ve just read Poles Apart: Why People Turn Against Each Other, and How to Bring Them Together after having it recommended by an old colleague. It is well […]

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Posted in Digital, OtherTagged agile, book, collaboration, conflict, human nature, perspectives, quote, researchLeave a Comment on Poles apart
Easy is hard

Easy is hard

Posted on 17 November 202111 January 2022

On the Design in Government blog, John Newton has written about creating Easy Read content. So, to clear things up, easy read is used mainly by people with […]

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Posted in Communications, Design, DigitalTagged accessability, content design, easy read, learning difficultiesLeave a Comment on Easy is hard
Be consistent. But consistent with what?

Be consistent. But consistent with what?

Posted on 12 November 202111 January 2022

At UX Collective, Duncan Stephen writes about consistency in design. He points out that there’s a real danger in being too consistent, as it can make individual services […]

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Posted in DesignTagged graphic design, iconsLeave a Comment on Be consistent. But consistent with what?
Enabling enabling teams

Enabling enabling teams

Posted on 19 October 202113 January 2022

Enabling teams are the machines that run the machines. The fuel injector that provides the engine with petrol. They’re crucial to the delivery of products and services, but […]

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Posted in DigitalTagged delivery, empathy, product, teamLeave a Comment on Enabling enabling teams
Humans will always struggle to be content

Humans will always struggle to be content

Posted on 23 August 202111 January 2022

In 2018, Brandon Speck wrote an article in www.livescience.com about “Prevalence-induced concept change in human judgment“. It details a series of experiments which show how important context is […]

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Posted in DesignTagged experiment, human nature, perception, scienceLeave a Comment on Humans will always struggle to be content
Researching remotely

Researching remotely

Posted on 31 May 202111 January 2022

Sophie Drouet has written about her experience in conducting user research remotely, talking from her experience in Action for Research‘s digital service team. When I start a project, […]

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Posted in DigitalTagged researchLeave a Comment on Researching remotely
Good and bad remote working

Good and bad remote working

Posted on 1 February 202114 January 2022

Stuff I appreciate more Goldilocks office temperature. Fortunately the office was always a decent temperature. Not too hot, not too cold. The spare corner of home which has […]

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Posted in OtherTagged family, human, lockdown, mental health, remoteLeave a Comment on Good and bad remote working
Beating remote working lockdown lethargy

Beating remote working lockdown lethargy

Posted on 11 May 202011 May 2020

I’ve read three interesting things about remote working during lockdown which i think others would find interesting. So here they are in order of length:

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Posted in OtherTagged article, book, boundaries, brain, coronavirus, COVID-19, remote, video call, wfhLeave a Comment on Beating remote working lockdown lethargy
A predictable random thought

A predictable random thought

Posted on 14 March 201915 March 2019

Can human beings be random? Machine learning is influencing more and more public and corporate services and products with its ability to review and test a seemingly infinite […]

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Posted in Digital, OtherTagged AI, data, human, machine learningLeave a Comment on A predictable random thought

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Hello

I am Tom Steel, I live in Sussex and work in digital services in London.

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