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Year: 2013

Scoop the poop up

Posted on 13 December 201313 December 2013

Monmouthshire County Council have a nice little twitter campaign launching for the weekend asking why don’t people scoop the poop up? #stpu It’s lead by some meme styled […]

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Posted in CommunicationsTagged campaign, council, dog, meme, photo, twitterLeave a Comment on Scoop the poop up

*Santa* is a concept, not an idea

Posted on 13 December 201313 December 2013

Communications agency (or “brand language consultants” the URL of their about page reads) Quietroom have released a set of brand guidelines for *santa* just in time for Christmas: www.quietroom.co.uk/santa_brandbook/. As […]

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Posted in Communications, DesignTagged brand, brand guidelines, christmas, guidelines, santa, xmasLeave a Comment on *Santa* is a concept, not an idea

John Lewis and John Lewis

Posted on 3 December 201326 March 2014

The John Lewis Partnership hasn’t been fortunate enough to claim the @johnlewis twitter account, it was snapped up by another John Lewis from Blacksburg, Virginia. The co-operative had […]

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Posted in Communications, From the internetTagged john lewis, retail, shop, titter, VirginiaLeave a Comment on John Lewis and John Lewis

Everyday comms

Posted on 3 December 20133 December 2013

You know when you’ve been working in communications team for a while when you find yourself taking a picture of a letter from your energy company thinking “that’s […]

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Posted in Communications, DesignTagged action, eon, letter, messageLeave a Comment on Everyday comms

Real retro iphone gaming

Posted on 28 November 20133 December 2013

One of the biggest uses of smartphones is gaming, (60% of owners play games, 67% of time spent is playing games and 80% of app revenue comes from […]

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Posted in DesignTagged app, games, phone, smartphone, statsLeave a Comment on Real retro iphone gaming
Dear John (Lewis)

Dear John (Lewis)

Posted on 27 November 20133 December 2013

The John Lewis Partnership hasn’t been fortunate enough to claim the @johnlewis twitter account, it was snapped up in 2007 by another John Lewis from Blacksburg, Virginia.They had […]

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Posted in CommunicationsTagged john lewis, patience, show, twitterLeave a Comment on Dear John (Lewis)
Don’t just ‘do’ customer services on twitter, do it quickly.

Don’t just ‘do’ customer services on twitter, do it quickly.

Posted on 11 November 2013

Customers expect to be served by social media, and they expect that service to come quickly, according to research by Lithium Technologies. Fifty-three percent of consumers who expect […]

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Posted in CommunicationsTagged brands, complaint, customer services, social media, twitterLeave a Comment on Don’t just ‘do’ customer services on twitter, do it quickly.
The circle of online life

The circle of online life

Posted on 11 November 2013

Kids Teenagers take up new technology Usage spreads to university and young adults Technology enters the mainstream Even parents and grandparents use it Kids and teenagers take up […]

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Posted in From the internetTagged businessinsider, facebook, social media, teenagers, whatsappLeave a Comment on The circle of online life
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Do long hours get the best or better of you?

Posted on 11 November 2013

[vimeo]http://vimeo.com/24735256[/vimeo] Jason James at We Are Mamoth writes about the culture of working long hours, and what those 45 hour weeks really mean. His first point goes straight […]

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Posted in From the internetTagged boss, business, hours, pay, time, workLeave a Comment on Do long hours get the best or better of you?
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Android apps open up to web search

Posted on 9 November 20139 November 2013

One of the main reasons I rarely recommend a mobile app for a council service is that any information contained within the app is only available within the […]

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Posted in From the internetTagged Android, app, google, mobile, searchLeave a Comment on Android apps open up to web search

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Hello

I am Tom Steel, I live in Sussex and work in digital services in London.

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