What time does your website close?

What time does your website close?

Published on: 01 Sep 2015 by Tom - Leave a Comment
The Local Government Association has complied it’s list of the 10 most bizzare calls councils have received in the past year. While many people can be suprised...
Telling people’s stories by letting them tell it themselves.

Telling people’s stories by letting them tell it themselves.

Published on: 31 Aug 2015 by Tom - Leave a Comment
So much of work within a communications team is about telling a story – using it to show or reinforce a connection between a person and and someone or something...
(Very) Honest webdesign feedback.

(Very) Honest webdesign feedback.

Published on: 16 Aug 2015 by Tom - Leave a Comment
How can you get really honest feedback about your website or digital project? Richard Littauer realised that when he gets drunk, he gets very honest, and it turns...
Don’t be offended if I’m not offended.

Don’t be offended if I’m not offended.

Published on: 13 Aug 2015 by Tom - Leave a Comment
New York designer SwissMiss posted an interesting video about being offended – how the ability to be offended is a relatively recent privilege for the masses,...
The best design is invisable

The best design is invisable

Published on: 10 Aug 2015 by Tom - Leave a Comment
When something has been designed exceptionally well, you shouldn’t notice “the design”. You should be using a service which just works, not fighting...
Great design doesn’t need to “wow”

Great design doesn’t need to “wow”

Published on: 22 Jul 2015 by Tom - Leave a Comment
Another post about good design. It doesn’t need to “wow” its audience, good design works. And it may look boring or dull, but if it allows people...
Analog tools to help you design

Analog tools to help you design

Published on: 21 Jul 2015 by Tom - Leave a Comment
In a digital world where you can be overwhelmed with online services to help wireframe, brainstorm and project manage, it’s nice to see some attention being...
The value in what’s free or hidden

The value in what’s free or hidden

Published on: 25 Jun 2015 by Tom - Leave a Comment
I’ve spent my career in the charity and public sector, where services are often offered to those in need for free at the point of delivery. This can present...
Digital services – doing the hard work for you.

Digital services – doing the hard work for you.

Published on: 15 Jun 2015 by Tom - Leave a Comment
One of the more ambitious design principles of the the Government Digital service is number four: Do the hard work to make it simple. But it’s not all about...
Presenting practical presentations

Presenting practical presentations

Published on: 14 Jun 2015 by Tom - Leave a Comment
“Death by powerpoint” is a phrase I’ve heard from someone at some point wherever I’ve worked. Hopefully if you work at GDS, or spend a lot...