• Researching remotely

    Researching remotely

    Sophie Drouet has written about her experience in conducting user research remotely, talking from her experience in Action for Research‘s digital service team. When I start a project, I want to: Know what research is already out there Find statistics, user research and projects that I can learn from Make sure I’m not duplicating stuff… Read more

  • Good and bad remote working

    Good and bad remote working

    Stuff I appreciate more Goldilocks office temperature. Fortunately the office was always a decent temperature. Not too hot, not too cold. The spare corner of home which has become the office is always cold. Nice in summer, painfully cold in winter. The commute The train journey buffer between work and home life and responsibility gave… Read more

  • Beating remote working lockdown lethargy

    Beating remote working lockdown lethargy

    I’ve read three interesting things about remote working during lockdown which i think others would find interesting. So here they are in order of length: Read more

  • A predictable random thought

    A predictable random thought

    Can human beings be random? Machine learning is influencing more and more public and corporate services and products with its ability to review and test a seemingly infinite number of scenarious and behaviours. Read more

  • Big words are big, but they’re not clever.

    Big words are big, but they’re not clever.

    Some industries have an affection towards using big words. Sometimes they’re necessary (a type of lumbar surgery needs to be referred to as a laminectomy). But if they’re not, then using them can have the opposite effect. Describing familar ideas with pretencious language can be taken as a sign of poor intellegience. Below is a… Read more

  • Interview with Dave Trott

    Interview with Dave Trott

    Dave Trottis an exceptional person. Born in east london, found his trade in New York, and built his reputation as an advertising master back in England. Read more

  • User centred design, the GDS way.

    User centred design, the GDS way.

    I was recently in Brighton where the city council hosted a Government Digital Service session on user centered design. Here are things I found most interesting. Read more

  • Good apps to do good with

    Good apps to do good with

    If you feel like you’re on your phone too much, put the gadget to good use with these four apps. Give blood The NHS Give Blood app lets you track your donor history and see where and when you can donate next. iOS | Android Be focused Be good to yourself with the Forest app… Read more

  • Chasing rainbows

    Chasing rainbows

    For when you need a headphones moment to block out disturbances, try rainbowhunt.com. Your screen will be filled with a green landscape, and your ears treated to the sounds of gentle raindrops falling. There’s a few controls to adapt the experience (add a bit of distant thunder if you like), and you’re ready to go.… Read more

  • The power of context in UX

    The power of context in UX

    uxplanet.org has a tidy summary of 7 principles which can be applied to digital service design to influence people’s behavoir. Read more

Hello
I am Tom Steel, I live in Sussex and work in digital services in London.
Reading this blog and looking at my photos on Flickr will probably tell you more than a few words here could.

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