• The psychological basis for UI design rules

    I came across a presentation by Jeff Johnson (Principal Consultant at UI Wizards) from 2008 discussing rules to user interface design Read more

  • Plain English for international readers

    The team developing the visit visa service at gov.uk recently blogged about some testing with international users over a screencast which gave them some great insights from the kind of cultures and language challenges the service faced. Something that stood out for me was this paragraph: Unsurprisingly, language proved one of the biggest areas for feedback.… Read more

  • TechCrunch assesses the future of the local library

    TechCrunch assesses the future of the local library

    MG Siegler, a general partner at Google Ventures, has written a piece for TechCruch considering the viable future of the local library, a subject which can polarise opinions. It came about from another article on Wired.com – The Abomination of Ebooks: They Price People Out of Reading which reports on the ebook pricing and distribution… Read more

  • There’s no such thing as future-proof

    There’s no such thing as future-proof

    Brad Frost is a web designer from Pittsburgh who recently spoke at web design dayon the topic “For a Future-Friendly Web“. His presentation is below, and his blog covers the detail and also has a video. Some highlights are: There’s no such thing as future-proof, but we can take steps to be more future-friendly. Content… Read more

  • Where it’s at

    Where it’s at

    Every time I see this sign above a bin at work: I hear this track by Beck: [youtube]http://www.youtube.com/watch?v=EPfmNxKLDG4[/youtube] “Bottles and cans, just clap your hands, just clap your hands…” That is all. Read more

  • Bag of assumptions

    Russell Davies has written a good piece this week about his change from working in agencies and marketing departments to working at the Government Digital Service. Some choice quotes: “it’s been surprising to me how much ‘marketing thinking’ has come to dominate the way large organisations look at the world. It’s sad. That bag of assumptions… Read more

  • Speaking to be understood

    Speaking to be understood

    I had a discussion with a colleague today about plain English, and by coincidence, saw this blog post from Ben Terrett titled “Please, speak as you might to a young child, or a golden retriever”, a quote from the film Margin Call. [youtube]http://www.youtube.com/watch?v=SmHl7hKlVj4[/youtube] Ben adds some good commentary: “They’re using those terms because that’s what… Read more

  • Making Things People Want beats Making People Want Things

    John V Willshire the founder of Smithery has written a setup piece for his talk next week at AdTech 2013 which looks at the relationship between communications and marketing with product and service development. Here’s a few highlights: “Yet something bothered me… …the things that marketing clients had to ask agencies to try and sell… Read more

  • The high street of the future is like nothing we know

    Susie Mesure writes about Bill Grimsey’s blueprint for how to reinvent the nations town centres. “But if the present looks bleak for west London’s latest retail casualties, which join 40,000 more empty shops across the UK, then the future could be rather more exciting.” “the high street as we know it “is dead”. He envisages… Read more

  • News International’s “single biggest strategic mistake”

    Last year Katie Vanneck-Smith talked about what she’s learnt at News International as chief marketing officer, following their “single biggest strategic mistake”. Here’s a a selection of headline quotes, give yourself the 13 minutes to watch it all. “Unstoppable page view growth and unstartable profits” “15% of The Times are delivered on tablets.” “Ask yourself,… Read more

Hello
I am Tom Steel, I live in Sussex and work in digital services in London.
Reading this blog and looking at my photos on Flickr will probably tell you more than a few words here could.

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