Some say “it’s better to have no twitter account at all than an inactive one“, but I’m not sure that Southern feel that way, as two twitter accounts with their name on are not promoting the rail company in very good light.
Firstly, @southerntrains is mostly harmless narrating the life of a commuter in south London, with tweets such as
Then there’s @southern_trains, which is far more motivated and often hilarious. As well as posting it’s own reviews on the trains service
it mainly focuses on retweeting the cream of other people’s comments, some of whom aren’t aware that it isn’t an official account:
If you use Southern for your commute, you may like to follow these accounts to at least share your frustrations…