Tag: ux
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Breaking into User Research
Most people in a user research role didn’t start their career there. If someone is thinking of switching from a marketing and/or communications background, then this post is for you they likely have a good grasp of handling sensitive information (knowing what to include/share and what not to) and picking the right angle (what information…
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User centred design, the GDS way.
I was recently in Brighton where the city council hosted a Government Digital Service session on user centered design. Here are things I found most interesting.
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The power of context in UX
uxplanet.org has a tidy summary of 7 principles which can be applied to digital service design to influence people’s behavoir.
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(Very) Honest webdesign feedback.
How can you get really honest feedback about your website or digital project? Richard Littauer realised that when he gets drunk, he gets very honest, and it turns out people are willing to pay for his honest appraisals of their work. So he set up The User Is Drunk. In fact, so many people have been willing…
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The best design is invisable
When something has been designed exceptionally well, you shouldn’t notice “the design”. You should be using a service which just works, not fighting to understand what the process is or guessing what you’re meant to do next. So here’s a video about the recently released film Mad Max – Fury Road. The connection might not be obvious,…
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The value in what’s free or hidden
I’ve spent my career in the charity and public sector, where services are often offered to those in need for free at the point of delivery. This can present an unappreciated problem – if something is free, how accurately is it valued? Over recent weeks I’ve read a few articles which have looked at issues…
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The psychological basis for UI design rules
I came across a presentation by Jeff Johnson (Principal Consultant at UI Wizards) from 2008 discussing rules to user interface design
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“Why we fail”, or “getting the design right and getting the right design.”
Victor Lombard writes about the downfall of Google Wave… I think of it this way: if we only test bottle openers, we may never realize customers prefer screw-top bottles. That’s what Buxton means by getting the right design. A classic interface design guideline is that any object that looks familiar should behave in a familiar…