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Tag: research

Poles apart

Poles apart

Posted on 9 January 202214 January 2022

I’ve just read Poles Apart: Why People Turn Against Each Other, and How to Bring Them Together after having it recommended by an old colleague. It is well […]

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Posted in Digital, OtherTagged agile, book, collaboration, conflict, human nature, perspectives, quote, researchLeave a Comment on Poles apart
Researching remotely

Researching remotely

Posted on 31 May 202111 January 2022

Sophie Drouet has written about her experience in conducting user research remotely, talking from her experience in Action for Research‘s digital service team. When I start a project, […]

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Posted in DigitalTagged researchLeave a Comment on Researching remotely
User centred design, the GDS way.

User centred design, the GDS way.

Posted on 28 December 201828 December 2018

I was recently in Brighton where the city council hosted a Government Digital Service session on user centered design. Here are things I found most interesting.

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Posted in Communications, Design, WebsitesTagged gds, research, service design, tube, user journeys, ux, web designLeave a Comment on User centred design, the GDS way.
(Very) Honest webdesign feedback.

(Very) Honest webdesign feedback.

Posted on 16 August 201531 August 2015

How can you get really honest feedback about your website or digital project? Richard Littauer realised that when he gets drunk, he gets very honest, and it turns out […]

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Posted in Design, Odd, WebsitesTagged drunk, research, testing, usability, uxLeave a Comment on (Very) Honest webdesign feedback.

Accepting the risk of failure doesn’t excuse a lack of preparation

Posted on 24 October 201329 October 2013

Erika Hall has written an opinion piece for Wired challenging the acceptance of failure in modern business, particularly in new start-ups. That kind of thinking might be fine […]

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Posted in DesignTagged business, decisions, failure, opinion, research, understandingLeave a Comment on Accepting the risk of failure doesn’t excuse a lack of preparation

Hello

I am Tom Steel, I live in Sussex and work in digital services in London.

Reading this blog and looking at my photos on Flickr will probably tell you more than a few words here could.

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