Tag: user journeys

  • You’re new, but the product isn’t.

    You’re new, but the product isn’t.

    UX collective published an article on effective habits for product managers. But it’s actually a checklist of activities for product managers to undertake when they start working with an established product. Of the ten “habits” there’s three common themes – do your research, get your hands dirty in the product and talk to people. Do…

  • User centred design, the GDS way.

    User centred design, the GDS way.

    I was recently in Brighton where the city council hosted a Government Digital Service session on user centered design. Here are things I found most interesting.